OmniTI is offering both standard and premium level services packages for ATS. Both options provide support for an unlimited number of servers and support requests, and include options for 24x7 support and the ability to get "hot fixes,” or patches for bugs, ahead of inclusion in the main ATS release. The Premium Support package also includes a two node subscription to Circonus, the next-generation monitoring platform, with metrics made available specifically for ATS monitoring. In addition to the new support offerings, OmniTI also provides custom plugin and feature development for Apache Traffic Server as part of its service.
Through our scalability consulting work, we have been working with ATS for several years. During that time, OmniTI developers have used it under extremely demanding, high traffic, and mission critical production loads, become highly involved in the Apache open source project, and actively participate in its development as core contributors.
We've used ATS for years in our client environments and have been impressed with the software and the community behind it. Until now we’ve included ATS support as a part of our web engineering and infrastructure management engagements, but did not have a formal offering. With the launch of our Apache Traffic Server support packages; we can now deliver a customized and more formal level of service to more companies, making it easier for organizations to manage their ATS deployments.
~ Robert Treat, COO of OmniTI
The OmniTI ATS support packages are available immediately and prices range from $12,000-$25,000 annually.